Terms of Service

Eligibility and accounts

1. The Platform is intended primarily for use by businesses, legal entities, and professionals acting in the course of their trade or business.
2. By creating an account, you represent and warrant that:
   • You are at least 18 years old;
   • You have full authority to bind the business or entity on whose behalf you create the account (where applicable); and
   • All information you provide is true, accurate, and kept up to date.
3. You are responsible for:
   • Maintaining the confidentiality of your login credentials; and
   • All activities that occur under your account, whether authorised by you or not.
4. You must notify us immediately if you suspect any unauthorised access to, or use of, your account.

Description of the service

1. Synergo is a B2B business matchmaking and collaboration platform that enables users to:
   • Discover and be discovered by other businesses;
   • Request and respond to "link" or connection requests;
   • Create, manage, and participate in "Projects" with other users; and
   • Communicate and coordinate around potential or ongoing business opportunities.
2. Unless expressly stated otherwise in writing:
   • We are not a party to any contract, project, or transaction between users; and
   • We do not guarantee that any connection, "link", or "Project" will result in commercial collaboration, revenue, or any particular outcome.
3. We may update, improve, or modify features from time to time, including adding or removing functionalities (such as discovery tools, messaging, or project modules), provided such changes do not materially deprive you of the core functionality of the Service.

User roles, links, and projects

1. Each account belongs to a single legal entity or professional, with one or more authorised representatives ("Authorised Users").
2. Through the Platform, users may:
   • Send and receive "link" (connection) requests;
   • Accept or decline such requests at their sole discretion; and
   • Create "Projects" and invite other linked or discovered users to join.
3. The creation or acceptance of a link or Project on Synergo:
   • Does not itself create any binding contract or obligation between the users beyond these Terms;
   • Serves only as a framework for users to exchange information and coordinate potential business dealings.
4. Any commercial agreement, non-disclosure agreement (NDA), statement of work (SOW), or other contract between users is concluded outside the Platform and solely between the relevant users.
5. You are solely responsible for ensuring that any Projects you create or join comply with applicable laws, sector regulations, and any obligations you may have to third parties.

Subscription plans, Founders Deal, and free trial

1. Access to the Platform is provided on a subscription basis. The specific features, limits, and prices for each plan (including any "Founders Deal") are described on our pricing page or in a written offer from us ("Subscription Plan").
2. Unless otherwise stated in writing:
   • Subscription fees are charged in advance on a monthly basis;
   • Fees are non-refundable, except where required by mandatory law or explicitly provided in these Terms; and
   • Your subscription will automatically renew at the end of each billing period, unless cancelled in accordance with these Terms.
3. You authorise us and our payment processors to charge all applicable fees, taxes, and charges using the payment method associated with your account. If we are unable to process payment, we may suspend or downgrade your access until payment is successfully made.

Acceptable use and platform rules

1. You agree not to use the Platform:
   • For any unlawful, fraudulent, or deceptive purpose;
   • To infringe the rights (including intellectual property, privacy, or confidentiality rights) of any person;
   • To send spam, unsolicited commercial communications, or bulk messages outside what is reasonably expected within B2B networking;
   • To upload or share viruses, malicious code, or content that may damage or interfere with the Platform; or
   • To attempt to gain unauthorised access to any part of the Platform or related systems.
2. You must not:
   • Reverse engineer, decompile, or attempt to derive source code from the Platform, except to the extent such restriction is prohibited by law;
   • Circumvent or attempt to circumvent any usage or access limits; or
   • Misrepresent your identity, your role in a business, or your relationship with any other person or entity.
3. We may, at our discretion, remove content or suspend accounts where we reasonably believe there has been a breach of these rules.

User content and business information

1. You and your business remain solely responsible for all content, data, and information (including company profiles, project descriptions, messages, documents, and files) that you upload or submit through the Platform ("User Content").
2. By submitting User Content, you grant us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, display, and use such content solely to operate, maintain, improve, and provide the Platform to you and other users.
3. You represent and warrant that:
   • You have all necessary rights, permissions, and authorisations to submit the User Content and grant the above licence; and
   • Your User Content does not infringe any third-party rights or violate applicable laws.
4. We do not claim ownership of your trademarks, logos, or brand identifiers, and we will use them only in accordance with these Terms or your written instructions.

Data protection and privacy (GDPR)

1. We process personal data in accordance with applicable EU data protection law, including the General Data Protection Regulation (GDPR), and the laws of the Republic of Cyprus, as further described in our Privacy Policy.
2. In relation to business contact data and user account information, we generally act as an independent data controller, determining the purposes and means of processing.
3. Where we process personal data on your behalf (for example, team members you invite or contact lists you upload), we may do so as a data processor, and such processing will be governed by a separate Data Processing Agreement (DPA) where required by law.
4. You are responsible for:
   • Ensuring that you have all necessary rights and legal bases to submit personal data to the Platform; and
   • Providing any required notices to, and obtaining any required consents from, data subjects under applicable data protection law.

Intellectual property rights

1. All rights, title, and interest in and to the Platform (including software, algorithms, designs, user interface, and underlying databases) are and remain the exclusive property of us and our licensors.
2. Subject to your compliance with these Terms and payment of all applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Platform for your internal business purposes during the term of your subscription.
3. Except as expressly permitted in these Terms, you may not:
   • Copy, modify, create derivative works of, or distribute any part of the Platform; or
   • Use any branding, trademarks, or logos without our prior written consent.

Third-party services and integrations

1. The Platform may integrate with third-party services (for example, payment processors, communication tools, or CRM systems).
2. Your use of any third-party services is subject to their separate terms and privacy policies, and we are not responsible for those services or any damage or loss caused by them.
3. We may enable, modify, or discontinue integrations at any time, provided that such changes do not unreasonably prevent you from using the core functionality of the Platform.

Disclaimers

1. The Platform is provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law.
2. We do not warrant that:
   • The Platform will be uninterrupted, error-free, or completely secure; or
   • Matchmaking, links, or Projects will generate any specific number of leads, deals, or revenue.
3. You are solely responsible for evaluating potential partners discovered through Synergo, conducting your own due diligence, and negotiating any commercial agreements.

Limitation of liability

1. To the maximum extent permitted by applicable law, we shall not be liable for:
   • Any indirect, incidental, consequential, special, or punitive damages; or
   • Loss of profits, loss of business opportunities, loss of data, or business interruption, arising out of or in connection with your use of (or inability to use) the Platform.
2. Our total aggregate liability arising out of or relating to these Terms or the Platform, whether in contract, tort (including negligence), or otherwise, shall in no event exceed the total amount of fees paid by you to us for the Service in the twelve (12) months preceding the event giving rise to the claim.
3. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under mandatory law.

Indemnity

You agree to indemnify, defend, and hold harmless us and our directors, officers (if any), employees, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

1. Your use of the Platform;
2. Your breach of these Terms; or
3. Your violation of any applicable law or the rights of any third party.

Suspension and termination

1. You may terminate your subscription at any time via your account settings or by providing written notice to us, subject to the terms of your Subscription Plan.
2. We may suspend or terminate your access to the Platform, with or without notice, if:
   • You materially breach these Terms;
   • You fail to pay any due fees; or
   • We are required to do so by law or a competent authority.
3. Upon termination:
   • Your right to access and use the Platform will cease;
   • You remain responsible for all fees due up to the date of termination; and
   • We may delete or anonymise your account data after a reasonable retention period, except where we are required by law to retain certain information.

Changes to these terms

1. We may update or modify these Terms from time to time to reflect changes in the Platform, legal requirements, or business practices.
2. When we make material changes, we will provide notice (for example, via email or in-app notification) and indicate the date of the latest update at the top of the Terms.
3. If you continue to use the Platform after the updated Terms become effective, you will be deemed to have accepted them. If you do not agree to the changes, you must stop using the Platform and, where applicable, cancel your subscription.

Governing law and jurisdiction

1. These Terms and any dispute arising out of or relating to them, or to the Platform, shall be governed by and construed in accordance with the laws of the Republic of Cyprus, without regard to its conflict-of-laws rules.
2. The courts of Nicosia, Cyprus shall have exclusive jurisdiction to settle any dispute arising out of or in connection with these Terms or the Platform, subject to any mandatory provisions of applicable EU law.

Contact information

If you have any questions about these Terms or the Service, you can contact us at: